XCR Features - Intelligent IT Solution Providers

Search
Go to content

Main menu:

XCR Features

Products > XCR POS

ECR FEATURES

ECR SOFTWARE FEATURE LIST

Hardware Support Touch Screen PC and Hand Held Support for PDAs (Linux ARM – Linux i386 – CE (Pocketpc Windows Mobile) – WEPOS - XP – XP Embedded - VISTA – Windows 2000.
Multi Language Multi Language support by Clerk (English, Asian & European).
Departments Multiple Department Levels
PLU Grouping Multiple Levels
PLUs 600,000 subject to configuration
PLU Types PLU – PLU 1 – PLU 2 - MPN
Group PLU Use alternative PLU codes (PLU1 PLU2 or MPN) to enter a identical reference number that will reference a Group of Products that will display on the keyboard map for selection.
PLU Search Search for a PLU (PLU, PLU 1, PLU 2 or MPN) by short name and long namer or Alpha.
PLU Cost Cost price for calculating % profit against sales.
Modifier PLUs Allows the creation of a Modifier PLU that associates to the serving of another PLU.
PLU Sell Levels 5 levels by Department, with 10 sell units (size) pricing.
Sell Unit Sizes Allows the sale of products by its multiple serving sizes (Eg: single, six pack, 12 pack or 24 pack) from a single key selection.
Scan Codes Multiple scan codes (barcodes) per sell unit
Taxes Multiple Taxes per PLU sell unit.
Loyalty Rewards Setup reward & redemption points by Department, PLU, Sell Level or Sell Unit.
Part Qty Sell Sell a PLU by a part quantity. (4 decimal places)
Returns Return a Product, Credit a Product or Swap a Product.
Price Negotiation Display a PLU for customer price negotiation purchase by disc %, $, GP% or mark-up profit %.
Clerk Multi Draw Assign a Clerk to a Cash Draw
Clerk Log-in Manual, Swipe Card, Dallas iButton©, RFID or Finger Print Recognition
Clerk IDs 5 x ID methods RFID – Iris – Credit Card – Phone – Drivers License.
Clerk Job Assign a Clerk to a Job
Clerk Time Attendance Records start time – start break – finish break - finish time by job description and can be printed out for Payroll preparation or exported to a third party payroll package.
Clerk Sections Assign a Clerk to a section.
Clerk Order Stacking Multiple incomplete sales orders.
Multi Clerk Multiple Clerks operating the ECR at the same time.
Customer IDs 5 x ID methods RFID – Iris – Member Card – Phone – Drivers License.
Recall TransactionRecall a customers previous purchase by time/date, receipt or account.
Scroll BackView ECR transactions by scroll back method.
Promotional Discounts $, %, discounting by item or order.
Promotion Scheduler Run a promotion by Date/time or reoccurring event
Promotion Sales By time/date, Department, PLU group or PLU– sell level - mix and match – 2 for one - buy X and get X free - price break quantity – happy hour – promotion discount % with rounding to $ or cents.
Combo Deal Combo meal can have its own PLU and sell other products (burger, fries and a coke for $5) – select a drink
Up-size Allows you to swap or upsize an item without voiding the whole order.
Change Pricing This allows the ECR or a Hand Held to change its products and pricing details for sales into dual or different department locations.
Hot Key Builds a keyboard map on the fly from an existing Table - Bar Tab or Client Account.
Last Order Builds a keyboard map of the last order on a Table - Bar Tab or Client Account – allows you to select another round.
Quick Payments $1 $2 $5 $10 $20 $50 $100 quick payment cash keys.
Split Payments By Cash – Table – Bar Tabs or Client Account sales.
Multiple Tender Cash - EFT POS – Cheques - Credit Cards - Points – Vouchers – Coupons Gift Cards or Multi Currency.
Credit Card Fee X % added to a credit card payment
NO Sale No sale opens cash draw
Cash Out Tracks Cash paid out.
PSA Poor Service Alert blinks when service time of food and liquor has taken longer than the specified scheduled time for the first customer purchase.
SCA Service Complaint Alert – register a customer’s complaint which includes, Time, Date, Table, Sale, Client Account, Bar Tab, Room Account by 10 definable Groups, Meal, Waiter Service, Bar Service, Beverage, Staff, Manager (user definable) and print out a complaint list to a 4 inch printer or view it on screen.
Stock tracking Min Max reorder - Inward stock – Stock usage Stock on hand.
Sell Down Sell Down warning stock low – Sell Down warning out of stock.
Stock Reports Reorder value, Inwards, Adjustments, Value O/H, Usage, Reorder sold.
Labour Costing Estimates cost of labor against sales.
Print a ReceiptSet printer receipt by ECR “print auto” “print manual”
Cocktail Builder For Cocktail Products not set-up in the ECR - the Operator can build up a customer requested cocktail from a special Cocktail Mixture with pricing set-up in the ECR, you can also set a forced price service fee or enter manually.

Example 1 (Set Mixture Pricing)

1 x Cocktail
2 x Vodka $ 2.00
1 x Martini $ 1.00
1 x Shaken $ 2.00 (labour)
Total $ 5.00

The ECR stores the sales records as 1 Cocktail $ 5.00 - however, the ECR stores the quantity and price for the individual mixtures (items) used to make up the Cocktail so accurate data can be posted to a third party stock control system.
Example 2 (Zero Mixture Pricing)
1 x Cocktail $ 5.00
2 x Vodka $ 0.00
1 x Martini $ 0.00

The Cocktail sell price is fixed?? or manually entered when set to zero mixture pricing and shown in the Sales Records as 1 Cocktail $ 5.00 - however, the ECR stores the quantity of the individual mixtures used at a zero price so that accurate data can be posted to a third party stock control system.

GRAPHICAL TABLES
Graphical Tables Create floor plan – drag drop tables to join tables
Restaurant Areas Set-up areas - Smoking, Non Smoking , Garden, Mezzanine, Street.
Sections Set-up sections within the restaurant areas.- assign a table to a restaurant section.
Server Area Assign a Server to a defined section area.
Swap Sections Temporarily assign a table from one server’s section to another server’s section, table will swap back at the end of shift.
Table Status Alert Alerts the server as to which tables are “Available” “Open Bill” “Available Soon”.
Cash Sale Change from graphical tables to a quick serve cash sale tender by clerk.
Forced Covers Forces the server to enter how many people at the Table
Split Account Asks you how many people is the account split by and automatically creates split separate accounts.
Split Share Item Split an item for billing and share an item for cutlery or just share an item without splitting the bill.
Forced Modifiers Must select a modifier from a selection list.
Forced Question Must select from the question list – like Rare, Med Rare, Med, Well Done.
Manual Modifiers Manually add a PLU to another PLU (add a beer to a steak meal on the fly).
Text Modifiers Select or manually enter a text instruction or modifier to an item.
Text Messaging Select or manually enter a text message and send to the kitchen or bar printer.
Change Printer Temporarily change the items printer grouping. (eg: Starter is to be served with the Entrées)
Multi Payments Multiple payments on the same Table bill.
Points RedeemedPay a Table account by points.
Tagging Items Tag items on a Table account for part payment or transfer to another account.
Seat Numbering Add items to a Table account by seat location.
Seat Payment Pay the Table Account by seat or group of seats.
Table Transfer Transfer a Table account to a Client account or Room account.
No & Extra PLU Add to or delete – by user defined items (e:g Extra Mushrooms or No Mushrooms).
No & Extra Add or delete - by a recipe item used in the recipe to make up the item. (eg: No Salt or Extra Pepper)

Gratuity Charge Forced gratuity % on Tables over X persons seated or by all transactions on certain days – or charged by % or $ amount on the end of the order total.
.
Service Charge Forced service charge on Special Days - Tables over X persons seated – Client account or Cash sales by % increase on the PLU item.

BISTRO/BUFFET ORDERING
Auto Numbering Numbering range (001 to 999) can be set by each ECR to be a different range.
Auto Numbering With Table location, seat and person.
Separate PaymentsPay individually on the one Bistro with multiple orders.
Hold Kitchen PrintPrint after the last customer has paid for the Bistro order.
Tagging Items Tag items for payment or transfer to another account.
Bistro Transfer Transfer order to a Client account.
Points RedeemedPay a Bistro account by points.

BAR TABS
Bar Tab Create a temporary Bar Tab (account) that can have an approved credit card authorised for payment with print out approval and prior customer signature.
Split Share Item Split an item for billing or share an item for glasses or just share an item without splitting the bill.
Split PaymentsMultiple payments by customers on the Bar Tab.
Points RedeemedPay a Bar Tab by points.
Tagging Items Tag items for payment or transfer to a Client, Table or Room account.
Bar Tab Transfer Transfer Bar Tab to a Table – Room or Client Account.

CLIENT MONTHLY CHARGE ACCOUNTS
Select Accounts By Magnetic Card, Client Number or Selecting from a List.
Setup Accounts By Magnetic card, Client number or Membership card.
Transfer Table Transfer a Table account to a Client account.
Transfer Bistro Transfer a Bistro account to a Client account.
Transfer Bar Tab Transfer a Bar Tab to a Client account.
Transfer RoomTransfer a Room account to a Client account.
Client Payments Change can be given back or credited to the Client account.
Points RedeemedPay a Client account by points.
Credit Limit Select no credit/maximum credit limit or prepay an amount on a Client Account.
Customer DetailsDate of Birth, Phone (Cell Hm Work), Billing Address, Home Delivery Address, Email Address, Credit Card Details or Comments.
(Client Credit Card details are stored encrypted)

ROOM ACCOUNTS
Room Transfer Transfer a Bar Tab – Table account or Cash sales to a Room account or to a 3rd party system.

HAND HELD ORDERING
Hand Held’s WiFi Hand Held (pocket PC).
Features All features of the ECR can be preformed on the Hand Held.

HOME DELIVERY ACCOUNT
Client Account Add a Client’s details at the ECR.
Customer ID Search customer ID by caller ID, phone numbers, name or address.
Customer Details Date of Birth, Phone (Cell Hm Work), Billing Address, Home Delivery Address, Email Address, Credit Card Details or Comments.
(Client Credit Card details are stored encrypted)
Scheduler Can schedule home delivery order by date and time and reoccurring
Standing Order Schedule same order every week.
Service Type Select service Eat In – Pickup - Delivery
Service Info Stores date/time ordered – date/time pickup or date/time delivery time.
Last Order Brings up the last order on screen- add/delete an item.
Past Orders Brings up a keyboard of all past items purchased.
Home Promotion Assign a Home delivery to a promotion
Print Order Address Ph & Cell, time ordered, time pickup or delivery.

PIZZA FEATURE

Pizza Servings Graphically divides a Pizza into Half, Thirds, Quarters or Whole.
Pizza Base Select a Pizza Base Thick – Thin – Original - Stuffed
Pizza Size Select a Pizza Size Mini – Medium – Large - Jumbo
Toppings Split Select different Pizza Toppings by Half – 1/3 -1/4 - Slice
Pizza Toppings Toppings selection per sizes with No – Extra – Add – Swap
Text Instructions Add a text instruction to a Pizza
MENU SPECIALS (THE BLACK BOARD)
Change Specials Allows user to change the specials board
Change - PLU & Name
Change - Price
Change - Meal Comments/Recipes
Change - Forced/Selective and Text Condiments
Change - Printer Group
Change - Keyboard Button
Change - Sell Down & Stock
Print Specials Allows user to printout the specials board
Add Logo Allows a restaurant to add its logo to the User screen.


CUSTOMER LCD DISPLAY ADVERTISING MODULE
Supports Support 8.4” to 15” LCD Displays via a secondary VGA port.

Features
Product advertising can rotate to customers on a timer (every x seconds).
Trigger a product advertisement from the sale (or qty sale) of a particular product
Trigger a product advertisement X times per day.
Every new customer sale triggers a particular product advertisement.
Ending a sale triggers a particular product advertisement
This advertising feature can operate standalone on the ECR without the need for a BACK OFFICE PC.

TEMPORARY TRANSACTION ID ACCOUNT
Feature for - Dry Cleaners - Goods Repair - Layaway – Return Item
Transaction ID Manual Alpha Numeric Transaction ID or Auto Sequential (in a defined range by ECR) ID number that creates a temporary account that can be recalled by the transaction ID to make payments at any time or notified of its return and when paid or returned the user is prompted to delete the account.
Date Tracking Date due for pickup or return
Transfer account This temporary Transaction ID Account can also be transferred to an existing Client Account or used to create a new Client Account.


KITCHEN AND BAR PRINTING
Printer ConfirmConfirmation of a print job and routing of print jobs to another printer due to printer failure.
Printing MethodsConsolidated or non consolidated items of service print out you can even print 2 methods both ways.
Seat PrintingAll seats consolidated or non consolidated with seat numbering beside each item.
Reprint OrderReprint an order in Red so that the service provider knows it’s a reprint of an existing order.
Printer Groups Print Groups can be setup to print products in Group Order (Entrees First, Mains Second, Desserts last…..).
Products with forced modifiers (Rare Med Well Done) can display or print the order by time of preparation of the item.
Printers can have multiple Print Groups assigned to it (for dual printing in different locations).
Printer Groups or Products can be diverted to another Printer due print failure or product changes.
A Product can share the same Printer Groups but can print to another Printer location.
Fix the order of Product Print job – EG Rare Steaks print at the top before Medium or Well Done
Time Prep Order of Product Print job - EG: Product prints in its Group by order of prep time (Time descending).


Consolidated printing – for example if there are 5 Rumps ordered you can print as follows (3 options):
(EG 1) 5 x RUMP STEAK
3 x WELL DONE
1 x MUSHROOM SAUCE
Seat 1
2 X PEPPER SAUCE
Seat 3,4
1 X MEDIUM
1 X DIANE SAUCE
Seat 2
1 X RARE
1 X GARLIC SAUCE
Seat 5
(EG 2) 5 x RUMP STEAK
3 x WELL DONE
1 x MUSHROOM SAUCE S-1
2 X PEPPER SAUCE S-3,4
1 X MEDIUM
1 X DIANE SAUCE S-2
1 X RARE
1 X GARLIC SAUCE S-5
(EG 3) 3 x RUMP STEAK
WELL DONE
1 X MUSHROOM SAUCE S-1
2 X PEPPER SAUCE S-3,4
1 X RUMP STEAK
MEDIUM
1 X DIANE SAUCE S-2
1 X RUMP STEAK
RARE
1 X GARLIC SAUCE S-5

KITCHEN VIDEO SYSTEM
Video OrderingOrders are sent to Kitchen service terminals for preparation which displays Eat in or Out – Delivery - Bump - Hold - Average time to make, time taken to make– Poor Service Alert.

SALES REPORTS
Periods Ending a Shift/Day/Week/Month/Year/Grand Total.
Reports By Sales – Table – Client – Stock – Cost – Labor Cost – Rewards & Points GP% - Time Attendance – Promotions.
Preset Reports By ECR, Department, PLU Group or PLU item.
All ECR Reports You can consolidate all sales reports from all other ECRs.
Time Reports Reports sales by time.
Report Selector Can select a report by user definable selection

INREFACES
Printer Support RS232 or WiFi Industry Standard 4” receipt printers.
Barcode Scanner Compatible with all RS232 Barcode Scanners.
Magnetic Card Supports a magnetic card reader tracks 1-2-3.
Credit/Debit CardIntegrated interfaces available
RFID Supports internal and external RFDI readers.
Customer Display Interface to standard RS232 Customer Displays.
Weight Scales Interface to standard RS232 Weigh Scales.
Sales SecurityExport sales data to any media recorder (camera).
Time/Date UpdateECR’s synchronize to the same time.
Smart Card Support for internal ECR smart card and external RS232 reader writer.
Net PointsCommunicates to 3rd party customer loyalty programs that issue and redeem points for purchase.
Web Support Allows access to the ECRs via the Web for setup, configuration and service support
Reservations Open interface to all reservation software.
Management CSV interface to all Management and Accounting software.

 
Back to content | Back to main menu