ACPONLINE is a limited liability company, with registered office at Patel & Associates, Botany, Auckland
This Credit Policy explains the terms under which we offer accounts, credit and invoiced services. Your continued
use of your account and/or our credit and services shows your unconditional consent to these terms as set out
Monthly Payment of all Accounts
Unless otherwise arranged in writing, our credit terms are strictly payment due on the 20TH day of the month
following INVOICE for all accounts, whether or not you have been notified via statement of an outstanding
amount. An invoice date and number is automatically generated each time you purchase goods or services using
your account with us. Please keep your receipts for your records.
Outstanding invoices will be charged default fees of $5 per overdue invoice (purchase) per month, charged to
your account from the FIRST day payment is overdue. One account may hold several invoices. If you are unsure,
please check your most recent Statement or contact us to determine how many invoices your account covers.
Default fees are a charge of the cost of credit passed on to the customer.
All costs incurred in the collection of unpaid debts from you will become your responsibility, and will be added
without notice to the balance of your account. Account administration fees will be automatically incurred at 10%
of the outstanding balance, compounding monthly and charged to your account from the FIRST day payment is
Account administration fees are the costs associated with administering your account from our office. Collection
costs are charges associated with external debt collection or legal agencies. Both charges may apply to some
Payment Default Action
ACPONLINE may without further notice on unpaid accounts, issue default notice against you which may damage
your credit rating for a period of five years. It is now common practice for banks, credit providers, electricity and
telephone companies to monitor credit information. A default may lead to some services being declined or frozen.
IMPORTANT: Please contact us well before this happens so that we can make arrangements that suit your
personal circumstances, as this is an action we would prefer not to happen to any of our customers.
Provision of Current Contact Address
It is your responsibility to keep us informed of your current contact details for the purpose of billing. We will send
all statements to your current address as recorded in our system, and all mail will be deemed to be received by you
three (3) days after it has been sent from our office.
Making Payment Arrangements
ACPONLINE is open at any time to making arrangements to meet payment of accounts. We appreciate that
temporary hardship often arises unexpectedly, and want to work together with you to ensure that our credit terms
do not impact negatively on your current circumstances. Please stay in touch with us closely while paying off your
account to ensure we do not take any action unnecessarily, and that overdue account charges do not unnecessarily
increase your account during these difficult times.
Changes to our Credit Policy
We reserve the right, at our discretion, to update or revise this Credit Policy at any time. Changes to this Credit
Policy will take effect immediately they are published on our website. Please check this Credit Policy regularly for
modifications and updates. If you continue to use your account and our credit and services after we post changes to
this Credit Policy, this will indicate your acceptance of any such changes.